Privacy Notice on the Processing of Personal Data
As ORTECH Endüstri San. Tic. A.Ş., we attach importance to the privacy and security of personal data. This Privacy Notice explains how we collect, use, store, transfer and protect the personal data of individuals who contact us through our website, request a price quote, fill out a contact or information form, communicate with us through electronic channels, or visit our workplace, office, warehouse or production facility.
This notice has been prepared in accordance with the applicable personal data protection legislation, including the Personal Data Protection Law No. 6698 of Türkiye, and with consideration of internationally recognized data protection principles.
Data Controller
Your personal data is processed by ORTECH Endüstri San. Tic. A.Ş. as the data controller.
Personal Data We Process
Depending on your relationship and communication with our company, we may process the following personal data:
Name and surname, company name, phone number, e-mail address, country, city, address information, tax information, requested product details, order details, price quote details, delivery and shipment information, message content and other information you voluntarily provide to us.
If you visit our workplace, production facility, office, warehouse, entrance and exit areas or other company premises, your visual data may also be processed through security camera recordings.
Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
Responding to your contact requests, providing information about our products and services, preparing price quotes, carrying out order, sales, delivery and shipment processes, managing customer relations, evaluating requests and complaints, conducting commercial activities, improving business processes, fulfilling legal obligations and protecting our legitimate business interests.
Security camera recordings may be processed for ensuring workplace security, protecting life and property safety, maintaining security in production and working areas, preventing unauthorized access, investigating possible disputes and fulfilling legal obligations.
Methods of Collecting Personal Data
Your personal data may be collected electronically through our website forms, price quote forms, e-mail, phone, SMS, WhatsApp and similar communication channels.
Visual recordings may be collected physically and electronically through security cameras located in our workplace and production areas.
Legal Basis for Processing Personal Data
Your personal data may be processed where it is necessary for the establishment or performance of a contract, for fulfilling legal obligations, for the establishment, exercise or protection of a right, or for our legitimate interests, provided that such processing does not harm your fundamental rights and freedoms.
Where required by applicable law, such as for sending commercial electronic communications, your explicit consent or approval will be obtained separately.
Use of Security Cameras
ORTECH Endüstri San. Tic. A.Ş. may use security camera systems in its workplace, production facility, office, warehouse, entrance and exit areas, perimeter security areas and common use areas.
Within this scope, visual recordings of visitors, employees, suppliers, customers and other relevant persons may be processed. Security cameras are used only for security, inspection, operational safety and compliance with legal obligations.
Camera recording is not carried out in areas that may violate the privacy of private life. Access to camera recordings is limited to authorized persons only. Records are stored for a reasonable period required for the purpose of processing and within the periods required by applicable legislation. When the retention period expires, the records are deleted, destroyed or anonymized.
Information signs regarding camera monitoring are placed in visible areas within our workplace.
Transfer of Personal Data
Your personal data may be shared, limited to the purposes stated in this Privacy Notice, with service providers such as software, hosting, e-mail, accounting, cargo, logistics, consultancy and technical support companies.
Your personal data may also be shared with authorized public institutions, judicial authorities, law enforcement authorities and legally authorized persons where required by applicable law.
Security camera recordings may be shared with judicial authorities, law enforcement units and authorized public institutions when necessary.
Your personal data is not shared unlawfully with third parties.
International Data Transfers
Where necessary for business operations, communication, technical infrastructure, hosting, e-mail services, logistics, shipment or customer support processes, your personal data may be transferred to service providers or business partners located in Türkiye or abroad.
In such cases, ORTECH Endüstri San. Tic. A.Ş. takes reasonable technical and administrative measures to protect your personal data and ensures that data transfers are carried out in accordance with applicable data protection legislation.
Retention Period of Personal Data
Your personal data is retained only for the period necessary for the purposes for which it is processed and for the legal retention periods required by applicable legislation.
Security camera recordings are stored for a reasonable period required for security and operational purposes. When the retention period expires, personal data is deleted, destroyed or anonymized.
Your Rights Regarding Personal Data
Depending on the applicable data protection legislation, you may have the right to:
Learn whether your personal data is being processed, request information about the processing of your personal data, learn the purpose of processing, know the third parties to whom your personal data has been transferred, request correction of incomplete or inaccurate data, request deletion or destruction of your personal data, object to certain processing activities, withdraw your consent where processing is based on consent, and request compensation if you suffer damage due to unlawful processing.
To exercise your rights regarding your personal data, you can contact us at:
Contact
For questions, requests or applications regarding this Privacy Notice or the processing of your personal data, you may contact ORTECH Endüstri San. Tic. A.Ş. through the contact information available on our website.